Our Duty to Your Information
We hold ourselves accountable for how details about you enter our systems, what happens to them while under our care, and when they eventually leave. This document explains that responsibility.
taralivento operates taralivento.com as a resource for businesses seeking practical guidance on growth strategies. When you engage with us—whether by subscribing to resources, requesting consultations, or communicating through our channels—certain information becomes necessary to maintain that relationship.
What We Derive From Your Engagement
Information emerges at different stages of your interaction with our service. Here's how that happens.
When You Initiate Contact
Direct communication requires baseline identifiers. If you fill out a contact form, we record your name, email address, and whatever details you choose to share about your business situation. Phone inquiries capture similar elements—your contact number, the nature of your question, and context about your organization.
Newsletter subscriptions involve minimal intake: an email address and confirmation of your consent. We don't require more because we don't need it for that purpose.
During Service Delivery
Active consultations generate additional records. We keep notes from strategy sessions, documentation of recommendations provided, and follow-up correspondence. Payment processing for consultancy services involves transaction details—amounts, dates, and payment method references (though financial credentials themselves are handled by external payment processors, not stored in our systems).
Technical Operation Data
Your browser communicates technical signals when connecting to our site. We receive IP addresses, browser types, device identifiers, and timestamps. These elements help us maintain site functionality and detect unusual access patterns that might indicate security concerns.
We don't engage in behavioral tracking across other websites. What happens on taralivento.com stays within our operational scope.
Information You Actively Provide
Sometimes you'll share details voluntarily—case studies about your business, feedback on resources we've provided, or specific challenges you're navigating. This information gets incorporated into our understanding of how to serve you better.
Why We Need These Elements
Every piece of information serves a function. We don't collect for the sake of having a database.
Service Fulfillment
Contact details let us respond to your inquiries. Business context helps us tailor recommendations. Transaction records ensure accurate billing and service delivery tracking.
Operational Integrity
Technical data protects against unauthorized access attempts and helps diagnose functionality problems when they arise. Usage patterns inform which resources get developed further.
When we send educational content via email, your subscription data determines what arrives and allows you to opt out. Consultation notes create continuity across multiple interactions so you don't have to repeat context every time we speak.
Legal Foundations
Different types of data handling rest on different legal grounds. Some activities require your explicit permission—we ask before adding you to mailing lists. Others stem from contractual necessity—we can't deliver paid services without processing payment information.
Certain processing happens under legitimate business interests, like maintaining security logs or improving resource quality based on usage patterns. We balance these interests against your reasonable expectations of privacy.
How Information Moves Through Our Operations
Once obtained, details about you get worked with in specific ways.
Internal Access Controls
Not everyone in our organization can reach all information. David Jones, as primary operator, accesses client details when fulfilling consultations or responding to inquiries. Administrative functions involve limited team members who handle scheduling, invoicing, or content distribution.
We operate on a principle of minimum necessary access. If someone's role doesn't require viewing certain records, they don't get that access.
Automated vs Manual Processing
Email distribution systems process subscriber lists automatically when we publish new resources. Payment reconciliation involves automated matching between transaction records and service delivery logs. But strategic decisions about how to assist a particular client always involve human judgment, not algorithmic determination.
External Information Movement
Some circumstances require or permit sharing details beyond our immediate organization.
Essential Service Partners
We work with external entities that enable specific functions:
- Email infrastructure providers receive subscriber lists and message content to facilitate newsletter delivery
- Payment processors handle transaction execution for consultation fees
- Hosting services store website files and associated data
- Communication platforms route messages between you and us
These partners operate under contractual obligations that restrict their use of your information to the specific functions they perform for us. They can't repurpose your details for their own marketing or other unrelated activities.
Legal Obligations
Australian regulations sometimes require disclosure. Tax authorities might request transaction records. Court orders could compel production of communications. We comply with legitimate legal demands while contesting overly broad requests when appropriate.
Business Transitions
If taralivento were acquired or merged with another entity, client records would transfer as part of that transaction. The new operator would inherit the commitments we've made here, though they might update policies going forward with proper notice.
What We Don't Do
We don't sell client lists to marketing companies. We don't provide your information to business opportunity aggregators. We don't exchange details with affiliate networks for commission purposes.
Security Measures We Maintain
Protection involves multiple layers, though no approach eliminates all risk.
Technical Safeguards
Website connections use encryption protocols (TLS/SSL) so data traveling between your browser and our servers remains protected from interception. Password-protected systems restrict access to stored records. Regular software updates address known vulnerabilities.
Operational Practices
We conduct periodic reviews of who has access to what information, removing permissions that are no longer necessary. Backup systems create recovery options if primary data storage fails or gets compromised. When disposing of old equipment, we ensure stored information gets thoroughly erased first.
Human Elements
Team members receive training on information handling expectations. We maintain awareness of common attack vectors like phishing attempts that might compromise credentials.
Inherent Limitations
Despite precautions, breaches remain possible. Sophisticated attacks can circumvent standard defenses. Human error might expose information unintentionally. Third-party failures could affect data stored on their systems.
We commit to prompt notification if a significant breach occurs affecting your information, along with transparent explanation of what happened and what remediation we're undertaking.
Your Control Options
You maintain certain rights regarding information we hold about you.
Access and Correction
You can request a summary of what details we've recorded about you. We'll provide that information in understandable format within a reasonable timeframe (typically two weeks). If you spot inaccuracies, let us know and we'll make corrections.
Communication Preferences
Newsletter subscriptions include unsubscribe links in every message. Click that and you're removed from future distributions. Consultation communications continue as long as the service relationship remains active, but you can close your account at any time.
Deletion Requests
You can ask us to remove information we're holding about you. We'll comply unless we have a legitimate reason to retain specific records—like transaction histories required for tax compliance or contract documentation related to ongoing disputes.
When we delete information, it disappears from active systems within 30 days. Backup archives might retain copies for an additional 90 days before those get overwritten in routine cycles.
Objection Rights
If we're processing your information based on legitimate interests (rather than consent or contractual necessity), you can object. We'll stop unless we can demonstrate compelling grounds that override your interests.
Portability
For information you've provided directly (like consultation notes or submitted business details), you can request an export in common electronic format that you could transfer to another service provider.
Retention Timeframes
We don't keep information indefinitely. Different categories have different lifecycle durations.
Active Relationship Data
While you're actively engaging with our services—receiving newsletters, participating in consultations, or maintaining account access—associated records remain in operational systems.
Post-Relationship Records
After a service relationship concludes, we retain certain records for defined periods:
- Financial transaction details: Seven years (Australian tax regulation requirement)
- Consultation documentation: Three years (professional liability considerations)
- General correspondence: Two years (business continuity purposes)
- Newsletter subscription history: 90 days post-unsubscribe (suppression list maintenance)
Deletion Triggers
Once retention periods expire, information gets scheduled for permanent removal. Automated processes purge expired records quarterly. If you request early deletion and no legal or contractual obligation prevents it, we accelerate that timeline.
Geographic Considerations
taralivento operates primarily within Australia, serving businesses in this market. Our data infrastructure resides on servers located in Australian facilities operated by hosting providers.
Cross-Border Scenarios
Occasionally, service partners operate from different jurisdictions. Email infrastructure might route through international servers. Payment processors may operate across multiple countries. When this happens, contractual provisions require those entities to maintain protections equivalent to Australian standards.
International Client Situations
If you're located outside Australia but engaging with our services, Australian privacy principles govern how we handle your information. You maintain the same rights described throughout this document.
Automated Decision-Making
We don't use algorithms to make significant decisions about you without human involvement. Email segmentation might automatically sort subscribers based on expressed interests, but strategic recommendations always involve personal judgment.
If this ever changed—if we implemented automated systems that significantly affected service delivery or made determinations about eligibility—we'd update this statement and provide specific notice.
Children's Information
Our services target business professionals and organizations. We don't knowingly collect information from individuals under 18. If we discover we've inadvertently obtained details about a minor, we delete that information promptly.
Changes to This Statement
Business practices evolve. New services might require different information handling approaches. Regulatory changes could impose fresh requirements.
When we modify this statement, we update the revision date at the top and post the new version here. For substantial changes that materially affect your rights or our practices, we'll provide direct notice via email to active clients and subscribers.
Continued engagement after receiving notice of changes constitutes acceptance. If you disagree with modified terms, you can close your account or unsubscribe from communications.
Additional Details and Clarifications
Aggregated and Anonymized Information
We sometimes create statistical summaries from client data—like how many subscribers opened a particular resource, or which business challenges get mentioned most frequently in consultations. These aggregates don't identify individuals and help us improve service quality.
Anonymized information (stripped of identifying details) might appear in case studies or educational content, but only with explicit permission when context makes re-identification possible.
Third-Party Resources
Our website might link to external resources we find valuable. Those sites operate under their own policies. We're not responsible for their information practices.
Marketing Communications
Educational newsletters describe our services and occasionally promote consultation opportunities. These remain focused on practical business guidance rather than aggressive sales tactics. Every message includes opt-out mechanisms.
Questions and Concerns
If something in this document needs clarification, or if you want to exercise any of the rights described here, reach out directly:
David Jones
Castle Towers, 6-14 Castle St, Castle Hill NSW 2154, Australia
Phone: +61 427 856 795
Email: help@taralivento.com
We typically respond within two business days. Complex requests might take longer—we'll let you know expected timeframes.
If you're not satisfied with how we've addressed your privacy concerns, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They oversee privacy regulation compliance and investigate complaints.